Stay tuned for upcoming sessions!

 WiBOC Retail Store Mgr. Certification Brochure

WiBOC is proud to announce the launch of the Wireless Retail Store Manager Certification.  This program was developed on the premise that the majority of wireless retail store managers are promoted to a management position due to their stellar sales skills.  However, many newly promoted store managers don’t know the first thing about profitably managing a wireless business!  This 3-day certification program will cover the key areas that are essential to becoming a competent and proficient wireless retail store manager. 

Here is what some participants are saying:

"I would definitely recommend this class to every one in a store manager or leadership role.  I’ve learned so much about myself and the coaching/managing process.  Since I’ve taken on this role, I have not been as eager and 'fired up' as I am due to this training.  Thanks so very much for this great opportunity.  I’m very grateful.  I will be a better individual for this."

- Manager, 14 Store Wireless Retailer

"These last 3 days have been very motivational and challenging for my manager abilities and I would high recommend that any company that is interested in wireless retail management training certification should attend this training.  This will truly assist me in my leadership as a manager.”

- Manager, 110 Store Wireless Retailer

View Images from the Retail Store Manager Certification in St. Louis, MO.

The Wireless Retail Store Manager Certification will address the following:

Becoming a Highly Productive Retail Store Manager

• What a Highly Productive Retail Sales Manager Looks Like
• What Skills are Needed to be a Productive Sales Manager
• Manager Self Assessment
• Leading a Sales Team
• Coaching Role Plays
• Factors that Drive Store Profitability

Hiring New Employees

• Assessing Staffing Needs
• Creating And Implementing A Staffing Strategy
• Recruiting And Interviewing
• New Employee Training And Development
  

Staff Retention

• What motivates salespeople?
• What managers can do to motivate employees
• Creating And Implementing a Retention Strategy
• Rewards and recognition
• Compensation and Commission Considerations

At the end of the instructor-led course, each participant will take a knowledge test to assess their comprehension of what they learned in the preceding three days.  

However, the Certification doesn’t stop there!  30-60-90 days following the training, each participant will review with their owner/area (district) manager their Action Plan that they created in class.  After each review, the owner will sign-off on completion.  At the end of 90 days if the manager has accomplished what they had set out to do, they will receive their Wireless Retail Store Manager Certification.

 

Stay tuned for upcoming dates!  The Wireless Retail Store Manager Training Certification will be delivered at various locations throughout the year.  Check WiBOC.org frequently for new dates and locations.  This certification program may be brought to your location.  For more information, e-mail Meg Nigro or call 630-778-9914.